When you sign up with Spot, we’ll ask you to provide us with a few docs just so that we can make sure you are who you say you are. Don’t worry, we’ll only ask you to do this once….unless the system picks up shady activity on your account.
Here’s a list of our accepted identity docs:
- SA Identity Document.
- SA passport.
- Government-issued passport if you’re a foreign national.
Here’s a list of our accepted proof of address docs:
- Utility bill, such as a water, electricity, or a Telkom phone bill.
- Lease agreement. FYI, if you don’t have a proof of res address in your name, you can provide us with a third party declaration from your landlord or housemate confirming that you live at the address you’ve provided. Quick note, the third party declaration needs to be accompanied by their ID and proof of res.
- Store account statement.
- Bank document with residential address.
- DStv account statement.
- Municipal letter.