I paid a cashback offer store using a QR code. Why didn't I get my cashback?

To cash in on your cashback offer, you'll need to ensure that you pay using the wiCode. You won't earn your cashback rewards if you pay with your Spot card or scan a Masterpass, SnapScan or Zapper QR code - only wiCodes work. Got it? Great.

Here’s how to pay with your wiCode to earn cash back: 

1. Tell the waiter or cashier you’re paying with a wiCode (pronounced: why-code)
2. Open your Spot app.
3. Tap Scan to pay and Get wiCode.
4. Enter the amount and tap Next.
5. Choose which account to pay from.
6. Check the details and press Get wiCode.
7. Scan your code or give the waiter or cashier your wiCode digits.

Check out our cashback terms and conditions.