Everyone experiences a forgot PIN issue at one stage or the other, so this is a common mistake. Our system is super secure, so if you've entered your PIN incorrectly more than 3 times your account will be temporary locked for a period of 3 hours.
Regrettably, our Support Team is unable to help with speeding up the process. PIN changes and PIN resets can only be initiated by the customer. As soon as your 3 hour lock period lapses you'll be able to reset your PIN to regain access to your Spot account. Follow the steps on this link reset your login PIN.