Skip to main content
Go to Spot
Submit a request
Spot Help Center
Let's help you get started with your Spot account.
Signing up with Spot
What are the benefits of signing up with Spot?
How do I sign up with Spot?
What age do I need to be to sign up with Spot?
Trouble adding your email address?
Trouble entering your SA ID?
Job description not on the list?
See all 7 articles
Verifying your account
Why do I need to verify my identity?
How do I verify my details?
What verification docs does Spot accept?
What's photo verification used for?
What is a liveness check?
Why won't my ID doc upload?
I'm having trouble activating my biometric sign-in. How do I fix it?
How do I activate biometric face-recognition sign in?
How do I activate biometric touch-ID sign in?
I forgot my PIN, now what?
What's an OTP?
What's a secret PIN?
My OTP timed out, what do I do?
Why is my account soft locked?