Getting started

Signing up with Spot

• What are the benefits of signing up with Spot?
• How do I sign up with Spot?
• What age do I need to be to sign up with Spot?
• Trouble adding your email address?
• Trouble entering your SA ID?
• Job description not on the list?

See all 7 articles

Verifying your account

• Why do I need to verify my identity?
• How do I verify my details?
• What verification docs does Spot accept?
• What's photo verification used for?
• What is a liveness check?
• Why won't my ID doc upload?

Signing in

• I'm having trouble activating my biometric sign-in. How do I fix it?
• How do I activate biometric face-recognition sign in?
• How do I activate biometric touch-ID sign in?

Account security

• I forgot my PIN, now what?
• What's an OTP?
• What's a secret PIN?
• My OTP timed out, what do I do?
• Why is my account soft locked?