Transacting with Spot

Digital Vouchers

• I purchased the incorrect digital voucher. Can I get a refund?
• How do I view my digital voucher token?
• What digital vouchers can I buy on Spot?
• What's a Digital Voucher?

Contactless payments

• How do I tap and pay with my Android phone?
• How do I activate tap to pay on my Android device?
• What Android devices are compatible with tap to pay?
• Can I use the "tap to pay" feature with my Apple device?
• I have an Android device, so why don’t I have tap to pay?
• How safe is tap to pay?

See all 7 articles

Spot a friend

• Spot a friend - what is it?
• Spot a friend - what are the benefits?
• Why can't I see my contacts?
• What if my friend doesn't have the Spot app?
• How do I spot a friend?
• Besides money, what does a friend get when I spot them cash?

See all 8 articles

Cashing-out

• How do I cash-out to my bank account?
• What are the fees to cash-out?

Paying your bills

• What bills can I pay on my Spot app?
• How do I pay bills on my Spot app?
• How do I buy prepaid electricity on my Spot app?
• What's the minimum and maximimum amount I can buy prepaid electricity for?
• How do I pay my DStv and BoxOffice with my Spot app?

Buying artime and data

• How do I buy airtime/data?
• How do I buy airtime/data for a friend?
• International Airtime and Data - What Countries and Service Providers does Spot Support?
• How do I buy International airtime and data?

Requesting cash

• What's a cash request?
• How do I request cash?
• Can I request cash from multiple friends?
• What should I do when I get a cash-request?

Paying at stores

• Can I use SnapScan, Zapper or MasterPass to pay a store/retailer?
• What is a wiCode?
• How do I pay a merchant/store with my Spot app?

Legal stuff

• What is rewards gaming, money looping, credit monetisation?
• Why is rewards gaming, money looping, credit monetisation a big deal?
• What happens if I get flagged for rewards gaming or money looping?
• I don't want to break the rules, so how do I get the most out of my Spot app?