Topping-up your Spot Account

Top-up via OZOW Instant EFT

• Ozow Instant EFT - what is it?
• What banks are supported by Ozow?
• How do I top-up via Ozow?
• How safe and secure is Ozow?
• Money deducted from my bank after an Ozow top-up, but it's not on my Spot app. Why?
• My Ozow top-up shows as "pending" in my Spot app. What does this mean?

Top-up via EFT

• How do I top-up via EFT?
• Does Spot charge a fee for EFT top-ups?
• I topped up via EFT 3 days ago and my funds aren't reflecting. Now what?
• Why can't I see Spot listed as a public beneficiary on my banking app?

Top-up via Linked Card

• How do I top-up with my linked card?
• Why does Spot charge a fee when I top-up with my linked card?

Topping-up your Spot account

• What is a “cash-in at till?"
• Are there any fees to top-up?

Issues with topping-up?

• Why is my linked card top-up failing?
• Why did my EFT transaction fail?
• I topped up my account via EFT and I still haven't received my funds. What should I do?