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Offers

Let's answer all the questions you have around our Marketplace offers.

Hollywoodbets South Africa

  • How do I buy a Hollywoodbets voucher?

Applying for a loan through Spot

  • Can I still apply for a loan if I have a bad credit record or if I’ve been blacklisted?
  • Is Spot a loan provider?
  • How do I apply for a loan?
  • What will the loan providers check to approve my loan application?
  • What do I need to qualify for a loan?
  • What's the minimum and maximum loan amount I can apply for?
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Getting insurance through Spot

  • Is there a fee on getting an insurance quote?
  • What insurance does Spot offer?
  • How do I get insurance through Spot?
  • How do I get documentation for my insurance policy?
  • How do I contact my insurance provider?

Your credit score

  • Why can't I see my credit score?
  • Why does Spot check my credit score?
  • What's a credit score?
  • How do I check my credit score?
  • My credit score is incorrect. How do I dispute it?

Managing your insurance policy

  • How do I update my personal details once I've signed up for insurance?
  • Can I make direct payments towards my insurance policy?
  • If I can't afford my premium this month, can I pay double next month?
  • What do I need to do to cancel my insurance policy?
  • I cancelled my insurance. Why is money still being deducted from my account?

Insurance claims queries

  • How long do I have to submit an insurance claim?
  • Can I submit my insurance claim through Spot?
  • Will my premium increase after a claim?
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Spot app is an offering by Spot Money SA (Pty) Ltd (2005/016196/07) in association with Bidvest Bank Ltd (2000/006478/06), an authorised FSP and credit provider.


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