Josephine Mbire

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Recent activity by Josephine Mbire Recent activity Votes
  • Hi Glynn,   Thanks for using our Community Page to bring this issue to our attention. I'd like to provide some basic troubleshooting steps which will help resolve the FaceID problem you've been exp...

  • Hi Lehlo, Glad to hear that it worked out (breathes a huge sigh of relief). Your question is totally valid. You shouldn't have to go through extra steps to activate biometric. Our app is technicall...

  • Hi Lehlo, The same steps have helped with iOS devices too :) except you'd need to reinstall the app from the iOS app store. Please try uninstalling the app, switching your phone on and off and rein...

  • Official comment

    Hi Alton, Thanks for using our Community Page to bring this issue to our attention. I'd like to provide some basic troubleshooting steps which will help resolve the TouchID problem you've been expe...