Skip to main content
Spot Help Center Help Center home page
Go to Spot FAQs Community Submit a request
Sign in
  1. Spot Help Center
  2. Getting started
  3. Account security

Account security

  • I entered my PIN incorrectly over 3 times. Now what?
  • What's an OTP?
  • What's a secret PIN?
  • My OTP timed out, what do I do?
  • Why is my account soft locked?
Girl in a jacket

Spot app is an offering by Spot Money SA (Pty) Ltd (2005/016196/07) in association with Bidvest Bank Ltd (2000/006478/06), an authorised FSP and credit provider.


​
© Spot Money SA 2020 (Pty) Ltd. All Rights Reserved.