Why didn't I receive my Spot Earn reward?

Here are a few reasons you may not have received your reward:

• If your friend signed up and successfully verified their Spot account but neither of you received your reward, it may be because they didn't do it within the 7 days stipulated and the referral has expired.
• If your friend signed up and successfully verified their Spot account but neither of you received your reward, it may be because the reward payment is still pending or your Reward account is dormant. Don't stress. A dormant account is a quick-fix, just tap Get help in-app and we'll get on it.
• If your friend signs up but didn't successfully verify their account, neither of you would be eligible for the reward. 

If it's none of these, please tap Get help in-app and we'll get to the bottom of it!