Josephine Mbire

  • Total activity 131
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Activity overview

Latest activity by Josephine Mbire
  • Josephine Mbire created an article,

    How do I refer a friend on Spot Earn?

    It's never been easier to refer and earn with Spot. Ready to make money social? Let's kick it: Pop open your Spot app, tap the S button (bottom middle of your screen). Swipe left twice. Tap the Sp...

  • Josephine Mbire created an article,

    Why didn't I receive my Spot Earn reward?

    Here are a few reasons you may not have received your reward: If your friend signed up and successfully verified their Spot account but neither of you received your reward, it may be because they ...

  • Josephine Mbire created an article,

    Do my Spot Earn referrals expire and what happens when they do?

    All good things must come to an end, so yes, your Spot Earn referrals expire in 7 days. Once expired, your referral is gone, but don't stress, you get 10 to start with.  Our advice? When you firs...

  • Josephine Mbire created an article,

    Where is Spot Earn?

    Can't see that glorious Spot Earn tile or button (yup, some folks call it a button)? It's. All. Good. Here's where it's at: Pop open your Spot app. Tap the S icon or button (you'll find this at th...

  • Josephine Mbire created an article,

    How do I unlock my Spot Earn referrals?

    To unlock your referrals, you need to top-up your Spot account with R50 minimum. You can do it in one of three ways: Top-up with Ozow Instant EFT: Tap the Spot icon at the bottom of the screen. Ta...

  • Josephine Mbire created a post,

    I see the migration option in the new app but can't complete the migration.

    If you had a positive balance on the old app, you should be able to seamlessly migrate those funds to your new Spot app. Once you've signed up and activated, tap the burger menu (the three stack li...

  • Josephine Mbire commented,

    Hi Lehlo, Glad to hear that it worked out (breathes a huge sigh of relief). Your question is totally valid. You shouldn't have to go through extra steps to activate biometric. Our app is technicall...

  • Josephine Mbire commented,

    Hi Lehlo, The same steps have helped with iOS devices too :) except you'd need to reinstall the app from the iOS app store. Please try uninstalling the app, switching your phone on and off and rein...

  • Josephine Mbire commented,

    Official comment

    Hi Alton, Thanks for using our Community Page to bring this issue to our attention. I'd like to provide some basic troubleshooting steps which will help resolve the TouchID problem you've been expe...

  • Josephine Mbire created a post,

    Completing registration on Huawei phones.

    If you're a Huawei user, you may experience issues with completing registration on the app after downloading it from the Huawei AppGallery. Our engineers are aware of this and working on a fix. We'...