Josephine Mbire

  • Total activity 161
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Activity overview

Latest activity by Josephine Mbire
  • Josephine Mbire commented,

    Hi Glynn,   Thanks for using our Community Page to bring this issue to our attention. I'd like to provide some basic troubleshooting steps which will help resolve the FaceID problem you've been exp...

  • Josephine Mbire commented,

    Hi Lehlo, Glad to hear that it worked out (breathes a huge sigh of relief). Your question is totally valid. You shouldn't have to go through extra steps to activate biometric. Our app is technicall...

  • Josephine Mbire commented,

    Hi Lehlo, The same steps have helped with iOS devices too :) except you'd need to reinstall the app from the iOS app store. Please try uninstalling the app, switching your phone on and off and rein...

  • Josephine Mbire commented,

    Official comment

    Hi Alton, Thanks for using our Community Page to bring this issue to our attention. I'd like to provide some basic troubleshooting steps which will help resolve the TouchID problem you've been expe...

  • Josephine Mbire created a post,

    Completing registration on Huawei phones.

    If you're a Huawei user, you may experience issues with completing registration on the app after downloading it from the Huawei AppGallery. Our engineers are aware of this and working on a fix. We'...

  • Josephine Mbire created a post,

    Welcome to the Spot Community page.

    So, what’s the community page about?  We care deeply, so we created this community page just for you. Use this space to discuss all things Spot. Share your feedback, ideas and insights to help us g...